Refund Policy
Company Name : AdsGlow Media
Effective Date : 15th April 2025
Website : adsglowmedia.com
Effective Date: 15th April 2025
Website: adsglowmedia.com
1. Overview
At AdsGlow Media, we are committed to delivering high-quality digital marketing services that meet your expectations. However, we understand that under certain conditions, you may wish to request a refund. This policy outlines the terms and conditions under which refunds will be processed.
2. Eligibility for Refund – Social Media Management Services
You may request a refund under the following conditions:
a. Within 12 Hours of Payment:
- If no work has been initiated on your project within 12 hours of payment, you are eligible for a 100% refund.
- If initial work has begun (such as planning, content outline, or partial scheduling), 80% of the total payment will be refunded. The remaining 20% will be deducted as service & resource charges.
b. After 12 Hours of Payment: - No refund requests will be accepted once the 12-hour window has passed and our team has begun active work on your campaign.
3. How to Request a Refund
To initiate a refund, please send an email to support@adsglowmedia.com with the following details:
- Full name
- Contact number
- Service purchased
- Date and time of payment
- Reason for refund
4. Refund Processing Time
Once approved, refunds will be processed within 5 to 7 business days to your original mode of payment.
5. Exceptions
This refund policy applies only to Social Media Management services. All other services (such as Website Design, Ad Campaign Management, SEO, Branding) are non-refundable once initiated.
6. Conflict Resolution
If any dispute arises, we encourage open communication. Both parties will attempt to resolve the issue through mutual discussion before taking any further steps.
7. Contact Us
If you have any questions regarding this policy, please contact us at:
Email: support@adsglowmedia.com
Phone: +91 89103 24849